World Quality Day was introduced by the United Nations in 1990 to raise awareness of the significance of quality. Quality is a lynchpin of success; it affects every aspect of business, from the performance of its personnel and processes, to its professional responsibilities and its innovation, growth and sustainability.
World Quality Day is celebrated across the globe each November; it is intended to increase worldwide awareness of the vital contribution that quality makes towards growth, and prosperity.
What is quality?
In business, engineering, and manufacturing, quality has a practical interpretation. The often used term is ‘fit for purpose’ meaning that the item advertised is suitable for its intended purpose. However, quality goes far deeper than that, it is an ever-evolving perception by the client, of the inherent value provided by a product or service.
It is not a static perception, to maintain quality a business must be dedicated to improving its products, services, systems and processes.
Why is quality so important?
Businesses live and die on their reputation; at Energy Technology and Control we understand that. A strong reputation for quality is an important differentiator, especially in markets that are very competitive.
Our unique ability to label combustion control products as our customers’ own has gained us an outstanding reputation worldwide for delivering trusted products our customers can confidently build their own reputation upon.
For an organisation such as Energy Technology and Control to survive and succeed, quality must be ingrained in everything we do. Our burner control products are made in the UK, using the latest electronic hardware and software technology. Our skilled team of engineers have over 200 years’ combined experience in designing and manufacturing state-of-the-art burner technology and equipment.
Below are some examples of how quality is part of our ethos at Energy Technology and Control:
- Good governance – We pride ourselves on our solid customer relationship, tailoring products to meet our customers’ applications.
- Evaluation and improvement – We firmly believe that the commitment, quality and development of our staff is paramount to the overall success of our business.
- Innovation – We are dedicated to researching and developing new solutions to solve our clients’ problems.
- Accreditation – All of our burner control products are approved to international standards. ETC is also committed to quality and is ISO 9001:2015 certified.
If you have any queries around quality management or would like to learn more about World Quality Day speak to a member of our friendly team.